This Privacy Policy is designed to comply with applicable international data protection laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, Sri Lanka Personal Data Protection Act No. 9 of 2022, and Google Ads and Google Analytics policies.

COLLECTION AND USE OF PERSONAL INFORMATION

We collect personal information only when it is necessary to provide our services or respond to your enquiries. When you make an enquiry, booking, or sign up for our products or services, we may collect information including:

– Full name

– Age and gender (where relevant)

– Address and country of residence

– Telephone number

– Email address

– Travel preferences and booking details

– Information from enquiries and communications

PAYMENT INFORMATION

Sri Lanka Luxe Trails does not request or store credit or debit card details through its website. Customers are advised not to share card details via email, messaging platforms, or phone calls.

DISCLOSURE OF PERSONAL INFORMATION

We do not sell or trade personal data. Information may be shared with travel partners, service providers, or authorities only where required to fulfill services or comply with the law.

SECURITY OF INFORMATION

We implement reasonable security measures to protect personal data against unauthorized access, loss, or misuse.

COMMUNICATION MONITORING

Communications via phone, email, WhatsApp, or online platforms may be monitored or recorded for service improvement and training.

NON-PERSONAL INFORMATION

We may collect non-identifiable data such as IP address, browser type, and website usage information.

COOKIES AND TRACKING

Our website uses cookies, Google Analytics, and Google Ads to improve user experience and advertising relevance. Cookies can be managed via browser settings.

GOOGLE ADS REMARKETING

Third-party vendors including Google may use cookies to show ads based on previous website visits. Opt-out available at https://adssettings.google.com

EXTERNAL LINKS

We are not responsible for third-party websites linked from our site.

LEGAL DISCLOSURE

Personal data may be disclosed where required by law or to protect rights, safety, or property.

DATA RETENTION

Personal data is retained only as long as necessary and securely deleted when no longer required.

UPDATES

This Privacy Policy may be updated periodically to ensure legal compliance.

CONTACT INFORMATION

Sri Lanka Luxe Trails

Email: hello@srilankaluxetrails.com

Address: 249 / 1 / 1,  Dr N M Perera Mawatha, Colombo 08, Sri Lanka